The Retail Score

Introducing
The Retail Score Index

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tRS Retail Index

A Performance and Benchmark data service covering the Australian Specialty Retail - Fashion, Home and Leisure retail categories
A data set based on the aggregation of 000’s of retail locations and stores including Online, Outlet and Concession locations
Provides a comprehensive set of industry data against which your own business’s performance can be benchmarked.
A broad range of measures that extend beyond sales to include transaction size, margin and Like-For-Like performance
Updated WEEKLY by close of play Monday
Published via a Reporting Portal online and on Mobile

What Data Is Included?

The index will show both trends and year on year comparison of these KPIs

Sales $ and Units Growth – using Like for Like/Same stores

GP %

Initial Margin %

Discounts %

Transaction Size – ATV/UPT

Average Selling Price

Online % Sales

Sales to Budget %

Key Applications

Channel Benchmarking

Standalone
Online
Outlet
Concessions
Compare kPIS across channel and identify channel based opportunitie

Retail Category Benchmarking

Category (Fashion, Home)
Subcategory (RTW, Designer, Footwear, etc.)
Compare how you perform within your retail category. The level of detail provided is expanding all the time as more retailers join the Index

Geographic and Location benchmarks

Standalone
State
Postcode
Landlord
Shopping Centre Type
Capital City v Regional
Optimise your physical store network strategy and landlord negotiations by being able to review aggregated performance of retailers across a range of market segments

Price and Margins Trends

Price and Margins Trends
Pricing – initial and sell
Margin – initial and final
Discounting
Basket Size
Refine pricing and discount strategies by comparing your critical margin and price movements against the market

What questions can
I answer with the Retail Index

Retail executives will be able to answer critical business questions that right now are very hard to determine, including:

How does my LFL growth compare to those in the industry?
How is demand varying by Channel and by State and what are the areas of opportunity for my business?
How is my performance relative to others in my category or sub category and what are the areas of opportunity for my business?
How are my stores performing relative to those in a similar
- Postcodes
- Regions – capital city v regional
- Centre Type
- Landlord
What is happening to retailer margins, both the initial margin and final margin, in response to external factors such as interest rates, exchange rates and retail competition?
How does my discount and promotion strategy compare to others in the industry?
How are prices changing over time?
How is price, discounting and consumer sentiment changes affecting consumer behaviour – total spend, frequency etc.

Ensuring Data Confidentiality and Anonymity

Preserving data anonymity is a critical aspect of the tRS Index

A test is applied to enable certain levels of data to be released

The numbers of retailers contributing to the Index will ultimately determine the level of detail released

As the number of contributing retailers grow, more granular levels of data will be released

A test is applied to enable certain levels of data to be released.

No single contributor* has more than 30% share of the define reported segment for that week.
Segment must have at least 7 stores reporting in that defined reporting segment for that week

Location
Reporting Segments

tRS Disclosure Rules apply – the more retailers contribute, the more granular the Index will report.

Future State will enable more segments to be released as more retailer contribute
We will not release a segment until the 70/30 rule is satisfied
As soon as the 70/30 rule is satisfied new segments will be released
Typical update cycle for new segments will be quarterly

	State	Postcode	Landlord	Store Type	Region Type
Current	All States excl NT Channel \| State	Postcodes – approx. 45 postcodes	Landlord e.g. Scentre, Vicinity, GPT, etc.	Regional Sub Regional Strip Mall	Region Type Capital City Regional
Future	All States excl NT Channel \| State Retail Category \| State Retail Sub Category\| State	300+ Postcodes Postcode \| Channel Postcode \| Retail Category Postcode \| Landlord Postcode \| Store Type	Landlord \| Channel Landlord \| Retail Category Landlord \| Store Type	Store Type \| Channel Store Type \| Retail Category Store Type \| Landlord	CBD Suburban Regional

Creating a Critical Benchmark for the Retail Industry

Today, the Australian retail industry relies on a monthly released high-level metric produced by the ABS to provide a benchmark on industry performance.

The number is broad and basic ($ sales movement). The Australian government has announced changes to this critical statistic from July 2025 that will see the retail benchmark as we know it today disappear.

The Retail Score is committed to filling part of the void with a more timely, detailed and granular service that will provide the speciality retail industry in Australia with the best available market measurement service available.

Over 70 retail brands have already opted in to this service and many more will be added over time.

The Retail Score is committed to providing this service to a broad base of retailers at a very low cost and we believe the more retailer contribute the better the industry will be served.