Privacy Policy

THE RETAIL SCORE PTY LTD ABN 38 606 261 894 (TRS, we, us or our) is a supplier of a hosted and managed business intelligence solution and consultancy services.

TRS via a web portal

The services are made available by TRS via a web portal to multiple users across a client enterprise (“you, “your” or “yourself”) enabling such users to extract business intelligence from its internal systems (“Services“). The Services may be delivered as a hosted and/or managed service using data provided by you. TRS may use third party contractors located both locally and overseas in addition to its own resources to provide these Services.
Scope of this privacy policy
The information we collect
We may collect Personal Information that allows us to identify who an individual is and share Personal Information. The type of information we may collect includes:
Why we collect personal information
We collect your personal information so that we can carry out the following actions:
How information is collected
Information is collected in association with your use of the Services, an enquiry about TRS or generally dealing with us directly or via our website.
When personal information is used & disclosed
Sensitive information

Sensitive information is information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation or criminal record. 
It is our policy to only collect your sensitive information where it is absolutely necessary for our functions or activities and either you have consented or we are required or authorised under law to do so.

Opting out
An individual may opt to not have us collect their Personal Information. This may prevent us from offering them some or all of our Services and may terminate their access to some or all of the Services they access with or through us.
De-identified information
We may use temporary (session) cookies or permanent cookies when you access our website and/or Services. This allows us to recognise your browser and track the web pages you have visited. You can switch off cookies by adjusting the settings on your web browser.
The safety & security of personal information
How to access and/or update information
Links from our website or via our Services to third party services that we do not operate or control are provided for your convenience. We are not responsible for the privacy or security practices of services that are not covered by this Privacy Policy. Third party services should have their own privacy and security policies which we encourage you to read before supplying any personal information to them.
Direct marketing

We and/or our carefully selected business may contact you with direct marketing communications and information about the Services or other products and services offered by us via telephone, email, SMS, or regular mail.
If you have indicated a preference for a method of communication, we will endeavor to use that method wherever practical to do so.
You may opt out of receiving marketing communications at any time by responding via the channel in which you received the marketing communication, or by contacting us (see contact information below). You can unsubscribe from emails by clicking the unsubscribe link on the footer of the email communication you have received.

Complaints and disputes
Additions to this policy
If we decide to change this Privacy Policy, we will post the changes on our web page at Please refer back to this Privacy Policy to review any amendments.